by: Cheryl Salerno
Pages: 24-28; January, 2000
For many businesses along
the East Coast, the 1999 hurricane season has left an indelible mark. Pick
a nameóDennis, Floyd, Gert, Irene. Any one of these might be the culprit,
the one storm that proved too much for some companies to bear. And like
painful, morning-after tattoos, these names have inspired both regret and
resolve in the minds of business professionals from Florida to Maine.
For those that didnít recover, the "should haves" were
fleeting, becoming moot points soon after the losses were tallied. But for
many who made it through what some have deemed the "Year of the
Flood," hard lessons have become planning initiatives. And recovery
strategies have become policies.
But was the hurricane season of
1999 really as bad as it seemed? Well, it depends on your point of
reference. In terms of recent history, the Atlantic hurricane season was
above average for the second consecutive year. When the season officially
closed on November 30th, there were a total of 12 named storms,
8 of which became hurricanes, 5 of which became intense hurricanes
(category 3 or greater). This compares with a historical average of 9.3
named storms, 5.8 hurricanes, and 2.2 intense hurricanes.
August
turned out to be the busiest month, featuring four named storms. September
and October had three each. June had one, and November had one. Although some of the storms were responsible for
tremendous destruction, economic losses, and fatalities, the situation
could have been a lot worse. Many of the storms that formed actually
remained out to sea, not impacting the US mainland.
Was It as
Bad as It Seemed?
Weather experts maintain that the flooding in
1999 actually pales in comparison with some hurricane-related flooding of
the past. According to Michael Schlacter, Chief Meteorologist at Weather
2000 (New York, NY), the following storms all brought worse overall flood
devastation than any storm this season.
* September 1938:
Hurricane of ë38
Minor and moderate flooding from previous synoptic
storms set the stage for the Hurricane of '38. With only 6 inches, the
hurricane tipped the scales to major flooding. The combination of the
floods and hurricane resulted in the loss of approximately 600 lives.
Property damage was estimated to exceed 400 million dollars.
*
August 1955: The Floods of Hurricane Connie & Diane
In little
over a week, two hurricanes passed by Southern New England in August 1955,
producing major flooding over much of the region. Hurricane Connie produced
generally 4 to 6 inches of rainfall over southern New England on August 11
and 12. Hurricane Diane came a week later, with rainfall totals ranging up
to nearly 20 inches over a two-day period.
* June 1972: Hurricane
(Tropical Storm) Agnes
The most destructive, widespread flooding to
occur in the eastern United States occurred in June 1972 as a result of
Hurricane Agnes. Unlike some other flood-producing hurricanes in the
northeast, Agnes was not a particularly strong hurricane. In fact, most of
its devastation occurred well after it had been downgraded to a tropical
storm.
The magnitude of flooding brought by such storms is that
which weather experts reflect on with a kind of reverence. But rainfall
statistics are only one way to measure the fortitude of a hurricane. The
year 1992, for example, went down in the record books as a very "quiet"
overall season, yet it will be remembered forever by those unfortunate
enough to have been caught in the path of Hurricane Andrew, which struck
land and was catastrophic.
The 1999 hurricane season will likewise
be recalled vividly by those hit the hardest. And for many home- and
business-owners along the East Coast, one name in particular will stand out
from the othersóFloyd.
The Wrath of Floyd
If we
were indeed to call this the Year of the Flood, then Floyd would
undoubtedly be awarded 1999ís "Best Storm in a Series." The
category 4 hurricane brought flooding rains, high winds, and rough seas
along a good portion of the Atlantic seaboard from the 14th through the
18th of September.
The eastern Carolinas seemed to be an especially
attractive landing ground for many of the yearís wickedest storms, and
Floyd had a particular fancy for North Carolina, where stream and river
flooding produced some of the worst conditions ever seen. From there, the
storm traveled northeast into New Jersey, inflicting crippling blows to
those regions in its path, finally exiting the United States through
Maine.
Ten states were declared major disaster areas as a result of
Floyd, including Connecticut, Delaware, Florida, Maryland, New Jersey, New
York, North Carolina, Pennsylvania, South Carolina, and Virginia.
Floodingóparticularly in-land floodingócaused most of the major problems
across these regions, and at least 75 deaths have been reported to date.
Damages were estimated to be $1.6 billion in Pitt County, NC, alone; and
total storm damages might surpass the $6 billion caused by Hurricane Fran
in 1996.
Although Hurricane Floyd reached category 4 intensity in
the Bahamas, it weakened to category 2 intensity at landfall in North
Carolina. Floyd's large size was a greater problem than its winds, as the
heavy rainfall covered a larger area and lasted longer than with a typical
category 2 hurricane. Approximately 2.6 million people evacuated their
homes in Florida, Georgia, and the Carolinas, making it the largest
peacetime evacuation in US history.
There were several reports from
the Bahamas area northward of wave heights exceeding 50 feet. The maximum
storm surge was estimated to be 10.3 feet on Masonborough Island in New
Hanover County, NC.
But while flooding brought by the 1999
hurricane season was severe in many regions along the East Coast, some
states fared better than others. In Maryland, for example, Hurricane Floyd
caused flooding in 11 out of 23 counties in the State; however, according
to Carol Thiel, Hurricane Planner for the Maryland Emergency Management
Agency, the impact was not as severe as in other years.
"Historically, Maryland has been impacted by high winds,
significant rainfall, and storm surge from hurricanes and tropical storms
approximately every two to three years," said Thiel. "In some
years, the entire state is impacted. The eastern shore of the state
experiences flooding from wind-driven water in the form of storm surge and
rainfall, while the western shore experiences flooding from excessive
rainfall causing streams and rivers to overflow."
Thiel pointed
out that luck might not have been the only reason for Marylandís good
fortune. "From Marylandís perspective, effective emergency plans and
the ability of local jurisdictions to execute them had a significant
impact," she stated. "Also important were mitigation efforts in
communities where floods had previously caused damage."
Frightening Predictions
In terms of planning, most weather experts agree that emergency
management procedures have improved gradually over the past 20 years.
Hurricane awareness as well as advisory technologies have also evolved.
But, according to Schlacter, there is still a troubling forecast ahead for
those residing in the "coastal zone" of the US mainland, from the
tip of Texas to the tip of Maine.
"Although some locations have
been impacted in the recent past, many major population centers have either
never been impacted directly from a hurricane, or were impacted decades
ago," explained Schlacter. "Thus, although education is high,
many people have been lulled into a false sense of security and are
reluctant to take proper precautionary measures for their personal and
business interests."
According to many weather analysts,
climate research indicates a progression toward a particularly active era
of tropical storm formation in the Atlantic, Caribbean, and the Gulf of
Mexico. Dr. William Gray, one of the nationís leading authorities on
hurricanes, recently speculated that 2000, though a bit milder than 1999,
would still bring a "reasonably active" hurricane season. The
real trouble, according to Gray, will come in subsequent years, when the
East Coast will likely suffer "hurricane damage like we have not
previously seen before." Schlacter also predicted more frequent and
intense hurricanes during the first part of the 21st
century.
Reality Check
In terms of business
continuity planning, the translation is simple: "It can happen
here." According to Dr. Gray, the greatest lessons that emerged from
the 1999 hurricane season came from the inefficiencies within many state
emergency plansóparticularly, in terms of evacuation. For those states
where evacuation procedures were implemented, most proved rather
unsuccessful. According to industry experts, many evacuation plans were
simply outdated and did not account for the enormous number of coastal
residents that have emerged in recent decades.
Indeed, the 1999
hurricane season tested the efficiency of many planning initiatives, not
only on a statewide level, but on a national level as well. For Maryland,
Hurricane Floyd turned out to be not just a reminder of the stateís
vulnerability to East Coast storms, it was actually a valuable catalyst for
change.
"Three of the 11 counties that were declared eligible
for Individual Assistance in September due to Hurricane Floyd have since
been named the Stateís second Project Impact Community by the Federal
Emergency Management Agency (FEMA)," remarked Thiel. "Calvert,
Charles, and St. Maryís Counties belong to the Tri-County Council of
Southern Maryland, which will coordinate the Project Impact program for the
region. The initiatives funded under Project Impact are directed at
reducing vulnerability to hurricanes and floods, as well as other natural
and man-made hazards."
Sandy Eslinger, Coastal Hazards
Specialist with the National Oceanic and Atmospheric Administrationís
(NOAA's) Coastal Services Center, recently addressed the topic of hazard
mitigation strategies in an on-line interactive presentation hosted by the
Emergency Information Infrastructure Partnership (EIIP). One of the ways in
which coastal communities can brace themselves for the coming hurricane
seasons, according to Eslinger, is through use of a new community
vulnerability assessment tool, which has been developed by NOAA's Coastal
Services Center in partnership with New Hanover County, North Carolina.
The tool itself is a CD-ROM, which steps the user through a process
of analyzing physical, social, economic, and environmental vulnerability at
the community level. The foundation for the methodology was established by
the Heinz Panel on Risk, Vulnerability, and the True Cost of Hazards
(1999). This panel of multidisciplinary experts conducted a study to
identify the full range of disaster costs and found that many disaster
costs go far beyond government assistance and insured losses.
Many
of the things that cause individuals and communities to suffer great losses
can be traced to social, economic, and environmental vulnerabilities.
According to Eslinger, the new assessment tool will be especially effective
for "local emergency managers, state resource managers (coastal
programs), and others who are embarking on long-range planning
projects."
Regarding the recent destruction brought by the
1999 hurricane season and that anticipated in future seasons, Eslinger had
this to say: "There is evidence to support the fact that we are
entering a long-term trend of increased hurricane activity. I am personally
very concerned about the status of hurricane evacuation plans. Coastal
communities continue to grow rapidly and, with increased media attention,
more people are trying to evacuate when storms are brewing.
"Most evacuation plans are developed to accommodate evacuees from
storm surge areas," she explained. "Many large storms mean more
people will leave from the threat of high winds and inland flood damage. It
has the potential for nightmares on our roads in the future."
Insights in the Aftermath
So, is it an exaggeration to
refer to the 1999 Atlantic hurricane season as the Year of the Flood? Not
if you live in North Carolina.
"Nothing since the Civil War has
been as destructive to families here," commented H. David Bruton, the
state's Secretary of Health and Human Services. "The recovery process will
be much longer than the water-going-down process."
For those in
the business of contingency planning, 1999 was a year that underscored
their purpose with a rather bold stroke. If damages brought by such storms
as Gert and Floyd will indeed prove minor compared with hurricanes yet to
hit the Atlantic seaboard in coming years, business continuity planning has
never been more important for companies in these regions. To that end, the
hurricanes of í99, which brought so much destruction to East Coast
businesses, might prove to be the very things that save them in years to
come.
The challenge for planners remains the same: learn from past
events; stay informed of weather-related trends; recognize weaknesses in
current plans; and, most importantly, keep business continuity planning a
company-wide priority.